The developments of technology have been rapid in recent years. Native Cloud applications, Artificial Intelligence (AI), blockchain, what new technologies can add value to the organization? In recent years, it appears that most CIOs give unchanged priority to the optimization of business practice. The effort to connect the information provision to the primary business processes has remained unchanged. Why is this still such a big effort?
The historical perspective
Historically, IT has evolved from large central (mainframe) computers to distributed environments, the many specific client-server systems. The information was all this time connected to expensive hardware and software systems. In recent years, internet technology with Cloudservices has completely changed the information management. Everything is now connected to everything and available in real time at any location. What is specifically the best solution for providing information to a specific objective is now defined by these new internet technologies.
The internet technology makes it possible to enter into other collaborations, it is no longer important that data is present within one's own systems. Some of the data required to execute the primary business processes can be taken from different external parties. Collaboration and sharing of information largely determines the success of the organization. The chain processes have become a standard on which the business domain decides.
The multidisciplinary team
The information provision has become more complex, in order to arrive at the best IT solutions there are many trade-offs. There are many aspects in the business and in the technological domain on which decisions need to be taken. This can only be balanced in a multidisciplinary team, where all professionals make their contributions together. It is high time for an upgrade of the various specialists: the IT architect, the process analyst, the product manager and the developers. It is in the CIO's interest to ensure that the employees in the team work well together, to give confidence to the professionals with their specific knowledge.